Security & Trust

How we look after your details

LinkUpCT is a small, independent Cape Town community platform. This page explains, in plain language, what we collect, who processes it, and how to reach a real person about it.

Connection
HTTPS / TLS encrypted on every page of linkupct.co.za
Payments
Handled entirely by Paystack — we never see your card
Introductions
Mutual consent only — no one is dropped into a group

Who we are

LinkUpCT (LinkUp Cape Town) is operated from Cape Town, South Africa. Our official website is linkupct.co.za and the only email address we use to contact members is hello@linkupct.co.za. We will never ask you for a password, an OTP, or card details over email or WhatsApp.

What we collect and why

We don't sell your information, and we don't share your contact details with other members unless you both agree to be introduced.

Who processes data on our behalf

Consent, safety and community conduct

Connections on LinkUpCT are mutual-consent by design: an introduction only happens when both people opt in. You can ask us to pause your matching, leave a tribe, or stop meetup invitations at any time and we'll action it.

If someone in a LinkUpCT space makes you uncomfortable, email hello@linkupct.co.za and we'll respond within 24 hours.

Your privacy requests

Under South Africa's POPI Act you may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it and close your membership. Email hello@linkupct.co.za with the subject line "Privacy request" and we'll confirm within 24 hours and complete it as quickly as we can.

Reporting a security concern

If you spot something that looks like a vulnerability, a phishing site impersonating LinkUpCT, or a payment link you don't recognise, please tell us at hello@linkupct.co.za before sharing it publicly. Genuine LinkUpCT checkout links always begin with Paystack's domain, and every real LinkUpCT page lives on linkupct.co.za.

About this page. This page is maintained by LinkUpCT to answer common security and privacy questions about the LinkUpCT platform. It describes the controls and practices currently in place — it is not an independent audit, certification, or a guarantee, and it isn't legal advice. Security is shared: we protect the platform and your account details, our payment and form providers protect what runs on their side, and we ask members to use a strong, unique email password and to treat other members' details with the same care.